Privacy Policy

(see also our cookie policy)

trttLoans services are all about helping our clients grow with minimum efforts. As part of providing the best services we can and making our web presence as relevant as possible to those interested in growing their cryptocurrency assets, we may collect and use personal information. This privacy policy provides information on when and why we collect any personal information, how it is used, how we may share it with others and how it is kept secure.

At its simplest this is our promise:
  • We will never sell your data
  • We will store any data that we hold on you securely
  • We will respect your requests to opt-out and or delete your data

What type of information do we collect?

Information you share with us on our websites

We collect information you provide when you use our services or submit any forms including contact forms, newsletter sign-ups as well as any profile information you provide. We may also collect additional so called “meta” information associated with that e.g. time of submission, browser and site settings.

Information you provide in general correspondence

We maintain records of conversations we may have with you (such as through email or chat). We may also collect conversations we have with you or you have about us through third party platforms such as social media or review platforms.

Information about your use of our website

The data we collect includes standard internet log information and details of visitor behaviour patterns, including IP address, browser type, pages requested, referring / exit pages and URLs, number of clicks, landing pages and other data of this nature.

This automatically-collected data is processed in a way that does not give us access to the personally identifiable information. We use various third party tools for this, primarily:

  • Google Analytics

We use cookies and similar technologies as part of the collection of this information and as essential parts of the delivery of our services. Please see our cookie policy.

How do we use this information?

We use all the information we have to create personalised and useful services for users and potential users of our services. Here’s how:

Providing, improving and developing our services.

  • Delivering the services you request: your data will be an integral part of delivering any of the services you interact with on our website e.g. trttLoans account registration, loan requests and loan offers and any other related services. This also applies for fulfilling your requests (e.g. if you fill out the contact form).
  • Personalising your experience: We may also use your data in less obvious ways to enhance and personalise your experience of our services. For example:
    • remembering your preferences to save you re-entering information you’ve already given us
    • we may use the information you provide us to provide you with information and services we deem to be highly relevant to you.
  • Product research and development: We use the information we have to come up with ideas for new features and products that we then develop and test. We may conduct surveys and research as part of this.
  • Data for legal purposes: There may be instances where we need to process your personal data for compliance with a legal obligation or the rights of individuals. We may process personal data where necessary for legal summonses, claims, court order or other legal processes. We may process personal data where necessary for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.

Communicating with you

We use your information to send you marketing communications, communicate with you about our services and let you know about our policies and terms. We also use your information to respond to you when you contact us as well as providing the transactional emails and communications (such as an order confirmation or the notifications you opted in for).

Improving the efficiency of our marketing and advertising

We only want to reach people with a genuine interest in managing and growing their cryptocurrency portfolio. Ultimately through being able to tailor our advertising and marketing we can provide more relevant and useful experiences as well as have more funds available to invest in improving our services.

How is this information shared?

Sharing with Third-Party Partners

Please be totally assured that you will not find yourself on the database of every company in the digital marketing industry as a result of the use of our sites and services!

We do however share your data with partners who help us provide and improve our products and services as follows:

  • Vendors and service providers: Your information is likely to be available to a greater or lesser extent to those who support our business (and their subcontractors) including:
    • Our web developers (access only) – Megano International
    • The technical infrastructure hosts (data) – Megano International
    • Our analytics and advertising providers (data including email addresses) – primarily Google
    • Email provider (data) – Google
    • Analytics provider (anonymous data) – Google

In each case we seek to provide the minimum amount of information or access necessary for those third parties to fulfil their obligations to us and ultimately to you. Where we can we also impose strict restrictions on how our partners can use and disclose the data we provide (telling Google etc what to do is a little more difficult!!).

  • Advertising partners: As previously mentioned we use the advertising services offered by the web giants including Google, Facebook, Twitter, but primarily Google. Whilst each of these companies has had its fair share of criticism around privacy it is our view that because of that scrutiny, they actually now take greater care of your personal data than the sort of ad networks that many of the traditional media brands use. Further they actually provide the least irritating online adverts (no pop-ups etc).

    You should be aware that through the use of our site and services data is being shared with these companies. Of particular note:

      • They will probably know you’ve been on our site and what pages etc you’ve viewed (as they do with a huge proportion of the internet) and will understand that you are transacting with us if for example you place an order. This allows us to purchase so called “remarketing” ads across their networks so we can encourage you to come back to our site at a later date in accordance with their terms. We deliberately limit the amount of times you will see our ads to avoid unacceptable irritation.

To opt-out of this data sharing please see our cookie policy for instructions.

  • Non-financial third party services on our website: Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video or a Facebook like button. In each case the providers of these services will likely collect data about your usage that they will use to build up your profile as you search the web. Our site includes or may include the following:
      • Videos (powered by YouTube and Vimeo)

The above lists may change from time to time.

New owner

Please note that if the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.

Transfering your data internationally

Some of the companies in the above lists are based outside the EU. We will only transfer data internationally to organisations based in countries that have appropriate data protection approved by the European Commission (“adequacy decision”).

What is our legal basis for processing data?

We collect, use and share the data that we have in the ways described above:

  • as necessary to fulfill our contractual obligations to you
  • consistent with your consent, which you may revoke at any time through updating your profile;
  • as necessary for our (or other’s) legitimate business interests, including our interests in providing an innovative, personalised and profitable service to you and others, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data.
  • as necessary in the public interest; and
  • as necessary to comply with our legal obligations;

Your right to access, rectify and erase personal information

You are entitled to view, amend, delete and receive/download your personal information that we process in a structured, commonly-used, machine-readable format.

You can update any information you have provided in the your profile on our site or app. You may also change your notification settings. We also recommend you review our cookie policy that provides instructions on how you can remove data saved in cookies.

At this time if you wish to delete all your personal data and/or have an export of data please contact us using the email address we have on record for you. Data requests that are deemed as “excessive” or unfounded may result in a fee being charged.

How will we notify you of changes to this policy?

If we make substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages and/or contacting you directly if we deem it a substantial enough change.

How to contact us with questions

If you have questions about this policy, you can contact us online. The data controller responsible for your information is Megano International OÜ, Laki 30, 12915 Tallinn, Estonia.